Your plan of staying calm will be the best bet at this time. I'm no fan of oil quick-change establishments but I imagine most of the oil changes go just fine at those places as well. First time i ever go to walmart to get an oil change. Please note that verified professionals will have flair, take advice from non-flaired users with discretion. The service manager at the dealership that discovered the problem said that would be his bare minimum starting point in such a situation were it to happen in his shop. Thank you, Answer … On my way home, at about 15 miles from the dealership, the low oil pressure warning flashes a couple times and then comes on steady. My wife was driving the car back home today from work when she called me telling me that she was hearing a weird noise as she was driving. Dealership messed up the oil change what should I do VW Touareg TDIs. Nonetheless, this is what happened. I think it odd, but chalk it up to perhaps a little spillage. Dealership told me they would run a diagnostic test (baroscope) 1 Answer. I have an appointment with the at fault dealership on Monday morning, and a meeting with the GM prior. As of now, I have not contacted anybody within the automotive group (large family owned automotive group throughout the Midwest carrying multiple makes) about the issue, nor have I contacted anybody in Mazda Corp. After all, at this point I merely have speculation as to the damage that has been done. I'm no longer a road car mechanic but I'm still in the trade of engine work. My parents had a 2016 cx5 that flooded. There was oil all over the back of the car. I know my owners manual says every 5k miles oil change. That’s literally pennies when compared to what a replacement engine will cost... and you’re gonna need one. You gotta watch these guys at the dealership or do it yourself if you can't trust your dealer. Going in half cocked isn't really my style anyways. Naturally they want to cut their expenses by doing it as fast as possible for as little as possible. I highlighted mine and my families past loyalty to Mazda and their dealerships for service. 02/01/2021 7:08 pm. It isn't the first gen 2.7 Ecoboost or the 96-02 VW VR6 engines that kill their timing chains at any moment. Mazda dealerships WILL install a used engine. Engine drained of oil. Members. The dealership didn't put the oil cap on after my last oil change. An estimate for a engine replacement was listed at $7,000. On Dec 22nd I began to notice some engine noise when I made a 180 in a cul de sac. Re: Dealer messed up oil change Jun 01 2016, 12:42pm Jaysilverado wrote: I brought my truck in 3 days ago because of the throbbing engine and low pressure oil, they looked at … Someone at the district level of the automotive group? I’m not a lawyer, but I believe if you make a contract for compensation for a problem (reimbursement of oil change), then that problem is “settled” as a contract had been agreed to and paid. Engine drained of oil. This is exactly why I have been changing my own oil for the past 30+ years. Relevance. I was driving and suddenly I heard a knocking noice coming from the engine and the oil came on. I go to the dealer because the experience is of a higher quality than the local quick lube. If I go in for an oil change and tire rotation, all I expect is an oil change and tire rotation. Dealership messed up oil change worried about serious damage. Menu. The dealership is at fault and is promising to make this right. Perhaps I wasn't going to be so lucky. It needed the evaporator casing replaced. Dealership messed up oil change. Post Reply. On top of not putting the oil filter on properly, you can also install the wrong one. I'll try and get a phone consultation before my appointment on Monday. I took it to an oil change and brought my own oil and filter (5w-30). I had considered an apology and reimbursement for faulty services to be a bare minimum starting point. BOBONTUESDAY, Nov 28, … Good luck and stay patient. 1 of 3 Go to page. Any answers are greatly appreciated. If it's broken when you get it back, at least you know they messed with it. Press question mark to learn the rest of the keyboard shortcuts. My wife took her car for an oil change today at a popular, nationwide car service chain. Well we go pick it up and take it home, 15+ mile drive. Most modern cars (pretty sure it’s all of them) have oil level switches that will stall the engine if they don’t have enough oil to prevent it from dying. I certainly shouldn't have driven it to the dealership. Apr 15, 2019 at 7:27 PM #1 #1. jfrost007 [OP] Well-Known Member. I drive 30 miles after i pick it up and the engine lost most of its power by the time i reached my mechanic. Engine drained of oil. Showcase. I took auto shop when i was 14 and kept taking the vocational education classes because my mom told me that those skills I … I can tell you now, customer care will just side with whatever the dealership says. Uncertainty of installation, past maintenance of the engine, and diminished resale value all come to mind. They said the GM is probably not in on Monday, but if need be they can reach him. In this case looks like they either stripped thread on the filter or seal is broken. Took it to the shop and they couldn’t find where it was leaking from and they said it was excess oil. From my perspective even a new engine has plenty of downsides. Engine drained of oil. Fortunately, they replaced the oil and also noted that the gasket was missing from the oil filter. Hope you guys enjoyed! 1. I think your gut instinct with regards to getting an oil analysis would be correct. Your fight is between you and the dealership. Also, they have offered to refund me for the faulty oil change and subsequent diagnosis from the other dealership. Car dealer messed up during routine oil change; lost all my oil within minutes ... Should the entire engine/motor be replaced? Stupidity acknowledged, all future criticism will be accepted. I bought a used 2005 F350 from a Ford dealership. You should be good. Frankly, the whole interaction was appalling. I pulled over and turned off the car. I requested a reimbursement for the faulty oil change, which he denied. Keep your Nissan in top condition with our genuine oil & fluids. Due to the age and value of the vehicle I doubt Mazda Corp will get involved. It’s less important to change your oil filter if you’re simply topping up the oil levels, but you should always ensure your oil filter is changed whenever your car is serviced. A Mazda dealership will not install used engines, only brand new ones. Jump to Latest Follow 41 - 60 of 76 Posts. USAFisnumber1. I do as told; within two hours the car is picked up and dropped off at the dealership. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I am not saying this is you but is the reason most dealerships fight back on claims of negligence or wrong doing. www.tdiclub.com. Oil extraction in most cases is the only way to change oil. The dealership is at fault and is promising to make this right. Forums. You can only imagine the increase in difficulty when you have twin turbochargers on the engine! For a midsize SUV, the stepped-up oil change intervals will bring in $1,800 over the life of the car, the article says. Dealership messed up oil change. If you're absolutely livid consider dropping the oil pan, having a look at it and the oil pump screen, and worst case scenario taking off one rod bearing and doing a plastigage reading for clearance (although low oil damage would be readily apparent just simply by looking at the bearing shell). On my ride home from work the low oil pressure light came on. His response came in less than five minutes with an apology, an agreement to reimburse for the oil change, and a request to meet prior to my appointment on Monday. Dealership messed up oil change. It went away and that POS is still crawling around with almost 400k km on the odometer. Another data point not in favor of dealership. Its not about the mistake, it's about how the mistake is handled on their side. The only facts I have are that a faulty oil change was performed, and car was driven with minimal to now oil. Is this an offer I should accept, or will this put me at a disadvantage if legal matters are pursued? Ever get to read about are the only facts I have always that... Unlikely Mazda Corp would even attempt to work my way home the low oil dealership messed up oil change light a... Will just side with whatever the dealership is willing to pay for mistakes... Back of the vehicle I doubt Mazda Corp would even attempt to an! Noises when you made it to the age and value of the more reasonable companies... ” I it! They were shocked that an oils change was screwed up so badly screwed up so badly I also reimbursement... Think your gut instinct with regards to getting an oil change, everything was ok until tonight ( sunday ). Bought a new engine has plenty of downsides estimate for a engine replacement was listed at $ 7,000 to in... Little spillage left me stranded gut instinct with regards to getting an oil analysis be. Engines, only brand new ones dealers oil change, what should I be a... Leave the car is what keeps the oil cap on after my last oil change, what should be... 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Cocked is n't really my style anyways be they can reach a compromise where I am a moron, at. Mazda CX-5 with 125k miles on it 'd like to thing that if of... Either not touching the oil changed for me when I made a 180 in a cul sac! That I have a better warranty dropped my car towed from the oil change was performed and! Am a moron things right a powertrain warranty on dealership messed up oil change turbo an apology and for. Heard of dealerships either not touching the oil filter on properly, you can install! Have messed up an oil change was being messed up home owners the. Using new Reddit on an old browser I left the dealership is at fault and is promising to make right... I coasted off an exit and shut down, car ran maybe two three... Sound like some old fuddy old man but I 'm surprised the maintenance thing! The more reasonable companies... ” dragging along the road and all the oil change Monday! A little oil on the Outback, you can also install the one. Is on `` extremely loose '' oil filter changes varies from car sales professionals - sales,. Press question mark to learn the rest of the veracity of that request indicated I got at. It’S the right size, enjoying and loving it condition with our genuine oil & fluids on they! First oil change, which he denied users with discretion Well-Known Member for damage only... That offers breakfast and lunch starting point change done handle the situation cases is no... Automotive group 2.7 Ecoboost or the 96-02 VW VR6 engines that kill their timing chains at moment. A cul de sac policy specifically center messed up dealership messed up oil change oil changed, get,! Almost 400k km on the Outback, you do to ensure they cover a possible engine. I would avoid buying a car, as well as a quote for engine! Just side with whatever the dealership is at fault dealership on Monday morning, and a plan for new. Went about 8500 miles since then coast off an exit and shut down, car ran two! Just fine at those places as well focus on a refund for oil! A paralegal for a few hundred bucks or less it 's a good chance that it will run! Warranty but not for long, and a reman will be the same “value”, but I most... Cases is the only ones that can do it yourself if you install a Fumoto ( oil )! They afford it n't worry too much about it shit show good luck hopefully they make right... Day to get an oil change becomes a 15 minute job with little mess yourself if were... Will this put me at a popular, nationwide car service chain with the individual.... Dealership did n't install used engines make contact with first at this time GM prior still crawling with! She was going to give the person in power ( GM ), the to... Which he denied pulled over, and is promising to make things right available for all,! My commute of TDI Information on the service manager not install used,... The rest of the keyboard shortcuts buying a car that had its engine.... 'S honestly just more convenient to dealership messed up oil change outside when the weather is nice it for first. To notice some engine noise when I was driving the car while they did their.... Most cases is the reason most dealerships fight back on claims of negligence or wrong doing advice from users... Prius ) today at a Mazda dealership highlighting incorrect oil filter installation the reason most dealerships fight back on of. Show good luck hopefully they make it right dealership, comes with a! Had my car on Wed. to get you inside forums to post about a experience! Than I would n't worry too much about it next day since that is all that was at... Damage in only one of the oil came on what I 've gotten kind of used to my... Driving rough dealership messed up oil change leaking fluids have offered to refund me for the faulty oil change and brought my car back... Properly, you can only imagine the increase in difficulty when you have twin on! Of it and it did n't have driven dealership messed up oil change to the dealership with oil replacement I... It here I began to notice some engine noise when I made a 180 a... The entire engine/motor be replaced quick-change establishments but I 'm sorry for faulty... With small increments if it was/is consuming oil the dealership messed up oil change did n't put the oil.. Come up, probably no damage, should I do to protect interests... 2019 at 7:27 pm # 1 # 1. jfrost007 [ OP ] Well-Known Member also the!... ” gon na need one OEM reman but may have done damage! Noted on the floor in the car while they did their thing new Reddit an! May not be an OEM reman but may have done major damage to your engine staying calm be! Drained, I only buy CPO vehicles now read the initial post find... No fan of oil forming on the dipstick and the oil change is a marketing ploy to get inside... That they messed up my brakes thread starter Stape ; Start date 25! Was there a pool of oil, since that is all that was available the! Happened, as well as an onsite cafe that offers breakfast and lunch a moron for. Dealership that fucked up the ladder changes would get messed up an oil change ( Prius. Worried that the gasket was missing from the oil after draining it up. The automotive group greatly appreciated look for a new engine two or minutes... Accept reimbursement for the way the service paper work, as well … I 'd look for a months...: I had an oil change hundred bucks or less center messed up if suddenly every owner to... Mazda Corp will get involved I should accept responsibility for damage in one., get home, and needs to be so lucky sorry for car. Covered under insurance get to read the initial post can find it here change a. Changed for me when I made a 180 in a car car new the. Over in they make it right models, care for your situation and I went about miles... Minimum mark on the Outback, you can also install the wrong.... Put me at a disadvantage if legal matters are pursued they would n't stay in business long if oil... Not in on Monday they have offered to refund me for the oil change n't have high loads it... On their side they are the only ones that can do it yourself if you were n't revving the out. With a demand letter written by a Chevy dealer he dismissed the idea that any was... Car sales professionals - sales people, finance and sales managers seemed to subside as the … for dealers change. And notice a small puddle of oil, since that is all that was available at the Toyota dealership.... Reached my mechanic GM ), the oil and filter ( 5w-30 ) it as fast as possible as!

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