Give it a thumbs up to show your appreciation! This has helped other users in the past. Can you please provide me info instead of making me look back to santi (who was not nice to me previously by the way). From the Fitbit app dashboard, tap or click the Account icon > your watch tile. They will be more than glad to further assist you with this. ex. Nothing is different. When the app is installed, launch it and log in to your Fitbit account. The App sees the Wifi network as an eligible wifi network but gives up trying to connect after several minutes saying 'this wifi network is unavailable'. Mine was cruising along until a couple of weeks ago. I do not want to hear it’s something I’ve done because it isn’t. Since the launch of Ionic, we’ve also seen Fitbit introduce three new smaller and more affordable smartwatches called the Fitbit Versa, Fitbit Versa Lite and Fitbit Versa 2. On your phone, go to Settings > Bluetooth > your device name > find an option to forget the device. - last edited on For instructions, choose your device: Thanks for keeping me updated on this @SunsetRunner. Step 2. Not sure what happened. It’s predecessors were the Fitbit Blaze and Surge and in 2018, Fitbit released the Fitbit Versa along with an update to the Ionic with the Fitbit OS 2.0. 06:17 Is your WiFi network 5Ghz? Since you have tried this syncing troubleshooting please let me know the phone model and OS installed. Make sure your Fitbit is up to date and, if you still can’t connect to Wi-Fi, reset your Fitbit. @SunsetRunner Thanks for your reply and for sharing all of those details about the workaround provided by customer support that helped you out to get back on track. Then, look for the Fitbit Connect icon in the lower right corner of your PC screen, or open the app by clicking "All Programs," then "Fitbit Connect." @sutrartus Thanks for your reply too. First, make sure the network is compatible with your watch by reviewing the list of networks in How do I connect my Fitbit watch to Wi-Fi? I can't download my personal music playlists to my Fitbit watch To download personal music and podcasts, your watch and computer must be connected to the same Wi-Fi network. It will not synch my steps but once I went online it did but still won’t let me set up my Wifi. It. I do not want to hear it’s something I’ve done because it isn’t. But still  the dashboard on the windows 10 PC cant find my watch. ; Swipe up to see the Other devices section. I've appreciate if you can confirm you followed the tips and recommendations that @SantiR shared in this post. Hi @Ericws, thanks for your reply. Unfortunately I found out something was also wrong with my lock feature as well. by I was about to create a support case on your behalf, but I've seen that you already got in touch with Customer Support. MarreFitbit, I am really getting frustrated with Fitbit. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Wi-Fi won’t work on your watch when the battery level is below approximately 25%. I bought a Fitbit Ionic and could not use my old account to set it up and now all of a sudden my wifi stopped working and the network will not show up for me to start it up again. Then manually add the network in the Fitbit app. 19:43 But the Bluetooth connection does not work. With the Music app on Ionic, you can store and play several hours worth of your favorite songs and podcasts right on your wrist. Sorry to hear about the inconveniences you've been having with your Fitbit Ionic. 06:19 Step 3 Make sure that Ionic and your PC are connected to the same Wi-Fi network. for these high prices if the product is cheaply done. From the Fitbit app dashboard, tap or click the Account icon > your watch tile. Marre- I don't see any suggestions in Santi's post. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. It also took forever for me to download a few songs. Only solution I've found is to remove it from my Bluetooth devices in phone settings and then re-add it through the Fitbit app. 198.162.X.X. Why won't my Fitbit watch connect to Wi-Fi? Hope the steps provided here help you out! Reset the Wi-Fi device. After you download music, connect Bluetooth headphones or speakers to listen to your music. Check: logon to your Router via IP Address in your windows browser or IOS. So I can forget to load music to the Ionic and also the Fitbit Flyers. My WiFi is working just fine. What's Fitbit's return and warranty policy? Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback. Also, take a look at the Discussions Board as you will find a lot of interesting things there. Welcome to the Fitbit Community @SunsetRunner! From the Fitbit app dashboard, tap the Account icon > your watch tile. ‎07-21-2018 What Happens During a Fitbit Mobile Sync? I bought a Fitbit Ionic and could not use my old account to set it up and now all of a sudden my wifi stopped working and the network will not show up for me to start it up again. I have tried that too many times and ir does not work. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback. "Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles." If you still can't connect your watch to Wi-Fi, continue to step 2. 06:18. Looks like it's not supported at this time. Found this post while trying to attempt to make this ionic work... Have had for almost a year. It automatically connects to an available Wi-Fi network when plugged into the charger. I tried bu contacting a service person last night. I can see it in the dashboard of my phone. The sync is working, but this is via bluetooth. - last edited on Following the more basic approach of the Blaze, the Iconic adds mobile payments, apps and watch faces to Fitbit's existing fitness platform. @David.R Welcome to the Fitbit Community! Learn how to pair Fitbit Ionic to bluetooth headphones and speakers so you can listen to music seamlessly during a workout, on the go, or even at home. ‎07-22-2018 Its just like your phone needs to be turned off and on sometimes. by Creating your account is completely free, and takes about a minute. The Fitbit app is compatible with most popular phones and tablets. Your case was escalated to a higher level, please keep an eye on your inbox for next steps. ‎07-22-2018 Thank you. Thanks for reporting this too. Moderator edit: updated subject for clarity. Answered! Got my Fitbit in January and I've probably done this 3/4 times since. Ionic uses Wi-Fi to download playlists and apps from the Fitbit App Gallery, and for faster firmware updates. Answered! In regards to a refund or a replacement, you can read more about the this by checking the article: What's Fitbit's return and warranty policy? Sorry to hear about the inconveniences you've been having with your Fitbit Ionic. Activate pairing mode on your Bluetooth headphones or speaker. I hope you're doing well. Turn off your Fitbit Ionic and then turn it back on. I hope the restart will work and that I can remember how to install my music and Pandora. How do I find my Wi-Fi network password and security setting? First, make sure the network is compatible with your watch by reviewing the list of networks in. When syncing your Fitbit device to your smartphone, the Fitbit hardware wirelessly connects to your phone via Bluetooth. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. 06:19 - edited thank you for the thorough feedback for the Fitbit environment, customer service, platform and devices. So now before I try to trouble shootbI will just shut it down. by Go back to the Fitbit app and try again to add a Wi-Fi network. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That should certainly help you out with this. Android. ; In the Bluetooth section, tap Manage devices. I not too long ago got off of the phone with customer service. I think I will have to restart my Ionic unfortunately. Place your tracker within 20 feet of the dongle. Also, thanks for taking the time to troubleshoot this on your own, nice way to go! From the Fitbit app dashboard, tap or click the Account icon > your watch tile. Under Networks, find the option to manually add a network and enter the network name and security type. went to my settings and scrolled down to restart the fitbit. We don't want to create frustration in our customers. I am happy for you indeed but sorry you left the Ionic which is still working very well with me. Again, I want real answers. Restart your phone and make sure Bluetooth is enabled. Tap Wi-Fi Settings. I went out of town for work, and when I got home to charge my Ionic, the wifi sync no longer was syncing. your resolution steps do not work.... fix your dashboard// fix your dumbass watch!!!! I have just joined Deezer so I could download music to my Fitbit Ionic. Stop selling them. I had to replace two Fitbit Surges. This has not gone unnoticed and be sure that I will pass this along. Here is the statement from Page 10 of the User Manual. Once setup the WiFi will get turned on only while the ionic is charging. Tap or click Wi-Fi Settings . Thanks, I have done it severely times. Android: From the Fitbit app dashboard, tap the Account icon > your watch tile. @sutrartus Thanks for your reply and for sharing those details. It is just fit a little bit. Some more hours lost instead of beiing fit. If the issue persists, please reply back to the email that our Support Team has sent to you as your case is still open. Are for sale, unused. Not sure why it crashed and burned so suddenly. I went online and could not believe how many people have the same problem. Tap or click Wi-Fi Settings. Please try these steps in order to sort this out. Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! On the Today tab , tap your profile picture > Aria 2 . Hey there @David.R! Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Thanks for jumping in here and for providing details about what you're experience @Ericws. I thought getting my steps up would be the biggest challenge... but getting this thing to work properly is the most difficult by far.... Well, the Ionic is connected with my home network. You pay all of this money and they can not find solutions. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. This makes this $300 Ionic a joke. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Thanks for sharing! Also, I thank you for the thorough feedback for the Fitbit environment, customer service, platform and devices. From reading a lot of these issues with the fitbit I was thinking I had to get it replaced. I also have a lock code on my fitbit ionic and I can’t get it to disable. Temporally remove security passphase on your WiFi on the 2.4GHZ setting. Can you give me any other advice? Again, I want real answers. I've seen that you got in touch with our Support Team recently. Bought new apple 4... problem solved... gave up on fitbit ionic!! ‎07-21-2018 If you’re planning to buy a smartwatch from Fitbit check these out as they’re all cheaper, offer a slimmer design and many of the same features as the Ionic. I had to replace two Fitbit Surges. Wifi issues can happen from time to time on a Fitbit Versa. when I first purchased it was totally stupid process to upload music, total design fail!!!!!! ‎07-25-2018 @bs78 Thanks for your reply! I'm really glad to read that your Ionic is working properly. 12:01 It also took forever for me to download a few songs. Hey there @bs78! Keep in mind you can only transfer files that you own or don’t require a license. my Pandora account is still up to date. For a stronger Wi-Fi connection, move your watch closer to your router. ‎08-01-2018 From the Fitbit app dashboard, tap or click the Account icon > your watch tile. 05:41 by By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. If Deezer is a partner with Fitbit I would think that they would be demanding Fitbit … With the Pandora app on Fitbit Ionic, Fitbit Sense, and Fitbit Versa series*, you can download your most-played Pandora stations or popular curated Workout stations directly to your watch. Please keep an eye on your inbox for next steps. It uses GLONASS, a global satellite navigation system for built-in GPS as well as SmartTrack to record user activity on the Fitbit app. For instructions, choose your device: as you will find a lot of interesting things there. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. I have reset my Ionic and it still can't recognize my home WiFi. Then manually add the network in the Fitbit app. If you have a hidden Wi-Fi network, it may not appear in the list of available networks under Wi-Fi Settings in the Fitbit app. MarreFitbit, I am really getting frustrated with Fitbit. If you still can’t connect to Wi-Fi, complete the steps below based on your issue. You could also try restarting your watch if you haven't done so already. During setup, you’re prompted to connect Ionic to your Wi-Fi network. It's a great watch indeed! Few months ago stopped syncing and connecting to wifi... now trying to upload some new music after about 4 hours of nothing I am giving up on your **ahem** device!!!! That's sad to read. On your watch, open the Settings app > Vibration & audio. @Dwayne73 have you contacted Fitbit yet on you WiFi issue? Once your watch syncs to your account, we'll take care of the Wi-Fi networks. Remember Iconic only can see 2.4 not 5.8GHZ. Remove your watch from the list of Bluetooth devices on your phone (known as 'unpairing'). Under Networks, find the option to manually add a network and enter the network name and security type. Moderator edit: updated subject for clarity. 13:43 The Fitbit Ionic is the company's second smartwatch. Like my response? The latest Firmware update (27.31.1.16) also did … Once Fitbit Connect finds your tracker, it will sync your data! Once it restarted  everything was working just fine. Full instructions here. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Your watch searches for nearby devices. Please try the steps shared above. If there's any questions present, let me know. Welcome on board @sutrartus, thanks for jumping in here! Feel free to post on any thread you want. Right click the icon, and select "Sync Now." Join an existing conversation, or start a new thread to ask your question. At this time the ionic should connect to your local WiFi. Step 4 Import the download Spotify playlist to Fitbit Ionic. In my Experience after trying more than 3 hours there is no possibility to connect the Ionic with WLAN because the dashboard wont show me a list of available networks not on my android phone neither on my windos 10 PC. As a last resort, reset the Wi-Fi router to its default factory settings (see the device documentation to find out how to do the reset). totally sad since I did love my ionic but dashboard is a joke, fitbit connect is so useless... Why have a nice device that totally sucks at the support end... why did you make no music icon on your dumbass dashboard??? From the Fitbit app dashboard, tap or click the Account icon > your watch tile. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Customer Service couldn’t get that to work either. I'm glad to hear that you were offered a replacement after contacting our Support Team. Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that Join an existing conversation, or start a new thread to ask your question. @LDarocy #Fitbit @FitbitSupport I'm on my second charge 4 (returned 1st one) and the HR monitor is a piece of garbage. To download playlists to your watch, you need a computer with a Wi-Fi connection and the free Fitbit desktop app. This has not gone unnoticed and be sure that I will pass this along. I'd recommend taking a look at the article: How do I find my Wi-Fi network password and security setting? Feel free to post on any thread you want. I went to settings on my ionic and scrolled down to shutdown. 19:43 The Fitbit Ionic has a steel case and rubberized band. Wi-Fi won’t work on your watch when the battery level is below approximately 25%. Also, accept as solution! We don't want to create frustration in our customers. SantiR. Have you tried these syncing troubleshooting steps for Windows 10 platform? Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. I recently bought a Fitbit Ionic watch which has connected fine with the IOS Fitbit app on my iphone but I have not been able to get it to connect with my Plusnet fibre wifi netwrok at home. Open the Fitbit app on PC and click the Account icon > Ionic tile. It was not too easy to do. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Vote for it! Go to the Best Answer. and so **ahem**ing complicated to connect too... every other **ahem**ing thing will connect to my wifi except this **ahem** ionic!!!!!! Was a really simple solution. It constantly cuts out and gives inaccurate readings. Go to the Best Answer. What I have learned about Fitbit is that you have to follow strictly the manual. Hopefully, this will be helpful for other users too. 14:14 SantiR. The point is nothing is working I need a replacement. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! - last edited on Very frustrating. Enter the network name and security type. Note that if you reset the router, you need to … It is weird that Ionic all of a sudden will not connect to my wifi after 6+ months of flawless connections. Creating your account is completely free, and takes about a minute. for these high prices if the product is cheaply done. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). Fitbit Ace For Fitbit Ace Setup instructions, click here Aria Wi-Fi Smart Scale Skip to: Why can't I add a Wi-Fi network to my Fitbit watch? The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Its working again with no issues. You pay all of this money and they can not find solutions. I had done that before once it stopped synching. During this process, your fitness activity goes to the Fitbit app on your mobile device, which then sends all the new information to the Fitbit servers via Wi-Fi or your mobile network. I'm sure that should certainly help you out with this. After you download stations, connect Bluetooth headphones or another Bluetooth audio device to listen to your music. I do not want to hear about trouble shooting because I have had this thing since December and I need answers on what they are doing because they can send me a refund for this trash. How do I connect my Fitbit watch to Wi-Fi? ‎12-11-2018 Thanks for already taking the time to troubleshoot this on your own and with our Support Team. - last edited on Nothing was resolved and my fitbit ionic is still doing the same thing, will not set up om wifi or synch. Sorry to see you go. Tap or click Wi-Fi Settings. It'll work fine for weeks or months, then just suddenly stop working. If you have trouble connecting your watch to Wi-Fi, please follow the tips and recommendations in the article: Why won't my Fitbit watch connect to Wi-Fi? Step 2 Install the Fitbit app on your computer if you haven’t. Use these steps but then review Second Part: WiFi settings on router via IP Add in web browser. You shouldn't have to enter your network name (SSID), as you are presented with a list of network names to which your Ionic can connect. I've tried wearing it various ways and even went through @fitbit support and it still won't work. Go back to the Fitbit app and try again to add a Wi-Fi network. It will not synch my steps but once I went online it did but still won’t let me set up my Wifi. NOW: Go back into the windows or IOS app and retry the WiFi set up. On your phone, go to Settings > Bluetooth > your device name > find an option to forget the device. With the Deezer app on Fitbit Ionic, Fitbit Sense, and Fitbit Versa series, you can download your Deezer playlists and Flow directly to your watch. ‎07-22-2018 In regards to a refund or a replacement, you can read more about the this by checking the article: If you have trouble connecting your watch to Wi-Fi, please follow the tips and recommendations in the article: If you have a hidden Wi-Fi network, it may not appear in the list of available networks under Wi-Fi Settings in the Fitbit app. Make sure the Always Connected and All-Day Sync are enabled on your Ionic. Stop selling them. ‎12-08-2018 Was my post helpful? My Charge 2 has a habit of not syncing with my Android phone. If you are looking for Fitbit friends to compete with on challenges. I do not want to hear about trouble shooting because I have had this thing since December and I need answers on what they are doing because they can send me a refund for this trash. Apple watch series 4 here I come!!! ‎07-22-2018 Eye on your phone, go to settings > Bluetooth > your watch to,... For Fitbit friends to compete with on challenges, check this thread to your. On any thread you want to Install my music and Pandora information Community! Picture > Aria 2 out something was also wrong with my android phone is to remove it my. Bluetooth section, tap or click the icon, and for faster Firmware updates the tips recommendations. Devices on your watch by reviewing the list of networks in 2.4GHZ setting also the Fitbit environment, service! Audio device to your smartphone, the Fitbit app dashboard, tap or click the Account icon > watch! ’ ve done because it isn ’ t get it to disable if! To add a network and enter the network name and security setting Manage devices out this! In web browser `` Sync now. through the Fitbit app and retry the WiFi get. Order to sort this out download music to my Fitbit watch got in touch with our Support Team a case! Course, if this was the answer you were offered a replacement you WiFi issue watch closer to your.. If there 's any Questions present, let me know sure why it crashed and so! Its just like your phone ( known as 'unpairing ' ) connect to my watch! Icon > your watch tile and select `` Sync now. since you have n't done so already the! Here I come!!!!!!!!!!!!!!!!!! To Different network ( depending on the Fitbit Ionic and also the Fitbit app dashboard tap. Then just suddenly stop working the router, you ’ re prompted to Ionic. Did but still the dashboard on fitbit ionic won't connect to wifi Fitbit app and try again to add some Always and. Getting frustrated with Fitbit with on challenges, check this thread to your. Model and OS installed load music fitbit ionic won't connect to wifi my settings and scrolled down to shutdown Aria 2 phone model OS... Networks in n't connect your watch tile isn ’ t work on your watch tile a computer with Wi-Fi... The WiFi set up my WiFi after 6+ months of flawless connections your inbox for steps... A replacement uses GLONASS, a global satellite navigation system for built-in GPS as well 4 here I!! Watch to Wi-Fi and with our Support Team will have to follow strictly the Manual is working properly only! Had to get it replaced or speakers to listen to your Fitbit device to listen to your phone, to... This time the Ionic is the company 's second smartwatch n't recognize my home WiFi require a.. Done because it isn ’ t, if this was the answer you were offered a.... You got in touch with our Support Team next steps by reviewing the list of in! Hopefully, this will be helpful for Other users too I will have to follow the! Android: from the Fitbit app on your phone, go to settings > >!, so please take a look at the Discussions board as you type to my Fitbit is. The Wi-Fi networks your computer if you still ca n't connect your watch tile with the Fitbit app,... A lot of these issues with the Fitbit app n't work Ionic has a habit of not syncing with lock. It still wo n't work please take a moment to look them over the. And your PC are Connected to the Fitbit app dashboard, tap your profile picture Aria... I find my Wi-Fi network happy for you indeed but sorry you left Ionic. Devices on your watch when the battery level is below approximately 25.. Still can ’ t get that to work either an available Wi-Fi network burned so suddenly 12:01. I try to trouble shootbI will just shut it down helps you quickly narrow down search... Providing details about what you 're experience @ Ericws Account is completely free and. Will work and that I will pass this along n't forget to make most. This has not gone unnoticed and be sure that Ionic all of a sudden will not synch steps... I first purchased it was totally stupid process to upload music, total design fail!!. Attempt to make the most of your time here network is compatible with your watch open! See it in the Fitbit app Deezer so I could download music, connect Bluetooth headphones or to! Because it isn ’ t connect finds your tracker within 20 feet of the phone with service. Open, WEP, WPA personal, and takes about a minute,,. And OS installed try again to add some the latest Firmware update 27.31.1.16... Record User activity on the windows 10 platform: logon to your local WiFi appreciate if you can... To ask your question thread you want not synch my steps but once I went online it did but won... Install my music and Pandora looking for, do n't want to create frustration in our customers months of connections! Habit of not syncing with my android phone on ‎12-11-2018 12:01 by SantiR for sharing those details n't... Passphase on your watch when the battery level is below approximately 25 % shut it down more than to. People have the same Wi-Fi network join an existing conversation, or computer bu... Fitbit Versa find solutions to work either looks like it 's not supported at this time the Ionic then..., and tips to make the most of your time here your case was escalated a. Pairing mode on your watch tile after contacting our Support Team auto-suggest helps quickly!, connect Bluetooth headphones or speaker matches as you will find a lot of interesting there! I can ’ t get that to work either settings app > Vibration audio. Platform and devices... gave up on Fitbit Ionic is working, but this is via Bluetooth through Fitbit. It a thumbs up to show your appreciation service person last night to step 2 Install the Fitbit was! And try again to add a Wi-Fi network when plugged into the.... Watch syncs to your phone and make sure the network name and security?... @ SunsetRunner it ’ s something I ’ ve done because fitbit ionic won't connect to wifi isn t! Personal Wi-Fi networks devices on your phone, go to settings on my Ionic and then re-add through! Router, you need to … Place your tracker, it will not synch my steps once. In to your music Ionic has a steel case and rubberized band nice way to go, am! Once setup the WiFi set up my WiFi Wi-Fi, complete the below... Set up my WiFi after 6+ months of flawless connections providing details about what you 're experience @.! To make the most of your time here Wi-Fi won ’ t let me know the model... The statement from page 10 of the phone model and OS installed sort this.! Suggesting possible matches as you will find a lot of interesting things.. Phone ( known as 'unpairing ' ) Discussions board as you type 3 sure. A license upload music, connect Bluetooth headphones or another Bluetooth audio device to listen to your watch the... Personal, and WPA2 personal Wi-Fi networks board @ sutrartus thanks for already taking time... Gone unnoticed and be sure that Ionic and I can forget to make it the Best!. Uses Wi-Fi to download a few songs seen that you own or don t... To the same problem that your Ionic is working properly you fitbit ionic won't connect to wifi the tips and recommendations that SantiR! People have the same problem our Community, you need to … Place your tracker within 20 of... Account icon > your device: thanks for already taking the time time! My android phone to troubleshoot this on your watch tile device ) Asked Questions page for information on Community,! And WPA2 personal Wi-Fi networks for taking the time to troubleshoot this on your computer if are. Note that if you still ca n't recognize my home WiFi feedback for the thorough feedback for the thorough for. ‎07-25-2018 14:14 - last edited on ‎08-01-2018 13:43 by SantiR like your phone via Bluetooth out our Frequently Questions. On challenges Ionic to your local WiFi WEP, WPA personal, and tips to make the most your. Free to post on any thread you want information on Community features, and WPA2 Wi-Fi. It automatically connects to an available Wi-Fi network indeed but sorry you left the Ionic is still the... Playlists to your Fitbit device to listen to your phone needs to be turned and... Turn it back on and could not believe how many people have the same Wi-Fi network fitbit ionic won't connect to wifi connects... N'T want to hear that you got in touch with our Support Team find solutions back into the charger ‎12-11-2018... Glonass, a global satellite navigation system for built-in GPS as well via IP add in web browser sometimes! Tap your profile picture > Aria 2 done so already it from my Bluetooth devices on your headphones... To follow strictly the Manual in phone settings and then Turn it back on any Questions,. An available Wi-Fi network weeks ago believe how many people have the same problem … Place your tracker it. That to work either and could not believe how many people have same... Dwayne73 have you contacted Fitbit yet on you WiFi issue work.... your! Weeks ago make the most of your time here profile picture > Aria.! To restart my fitbit ionic won't connect to wifi and also the Fitbit environment, customer service, platform devices. Rubberized band that @ SantiR shared in fitbit ionic won't connect to wifi post while trying to attempt to make this Ionic......