How wrong was I basically it’s not worth the paper it’s written on and I’ve been left £140 out of pocket. Kann das Gerät uneingeschränkt empfehlen. *updated on 28/08/2020, following company contact*Product looks good but the UK customer service needs to improve.I bought an over £200 Pull out tap 2 years ago which is now leaking due to holes in the hose.Under the 5 years warranty service, I contacted the brand to receive a new hose (07/08). Mounted next to your current kitchen tap, it will be your source of fresh table water, right there in your kitchen. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. I have both , bathroom, all taps, push flush, plumbed in shower - Bristan. Both 15 years old , no complaints about either , still all look like new. GROHE Blue Chilled & Sparkling Say goodbye to bulky, wasteful bottled water and all the logistical problems it brings. I thought this was a pretty good deal, since they retail mostly around the £1k mark which is steep! The GROHE Red technology then allows you to draw up to four litres of filtered kettle-hot water directly from the tap in an instant, so there is no waiting around. Bit of waste when washing dishes etc I admit, but when drinking water and using the boiling water to make tea and coffee, this product is great. Grohe were quick to send the cashback (as a cheque) and even included a handwritten note, which I thought was a nice touch. Bitte lesen. Ungeeignet für eine offene Küche (sehr regelmäßige, laute Kühlung) & Grohe Home System vs. Grohe Professional System, Ausgangslage: offene Küche mit Verbindung zum Wohnzimmer, wir wollen mehr trinken, das Grohe Blue Professional ist bereits von der Arbeit bekannt und grundsätzliche Spaß an Technik. GROHE 64508001 | Blue Filter Head. There's a problem loading this menu at the moment. 0 Comment Report abuse Loubby James. I bought a Grohe Power and Soul shower head from Amazon in March 2019 at a cost of £140 approx. CUSTOMER REVIEWS. My European Blue unit is a slim box completely integrated with internal CO2 and filter units both supplied by Grohe Germany. First off, I picked this up outside of Amazon for about £650ish after cashback from Grohe. May be fraud is a right word. I sent several e-mail, for what I didn't get any replay at all. Having driven several miles to a B&Q in order to but a new kitchen tap, we settled on a Grohe. Dieser hat nach kurzem Test das Gerät ausgetauscht und in Betrieb genommen. They immediately sent us the whole unit and then arranged for an engineer to come and fit it. Have a nice day, Best regards, GROHE Swag Kiki 1 review. My Grohe kitchen tap is less than two years and the base ring has started bubbling. Nach Einbau machte das Gerät ein sehr lautes. Nun funktioniert alles einwandfrei. I am a builder and developer and would seriously say that they make ever effort to dishonour and unsatisy the customer.Now if still this is not resolved than I will be taking the case to Ombudsman and Consumer Court. Trustpilot. An excellent, if expensive, convenient and well built tap, Reviewed in the United Kingdom on 30 September 2018. I will never ever recommend this to any of my clients. GROHE Blue Pure . Grohe Kundendienst informiert, die mir sofort einen Techniker geschickt haben. turned stop tap back on when finished nothing would come out the mixer ether hot or cold. You've already flagged this Reply from GROHE. Very disappointed in what could have been a good idea.PS. A crap company with bunch of liars. When it works, it's great but it breaks down regularly and Grohe customer service is very poor, Reviewed in the United Kingdom on 18 April 2018. Reviewed in the United Kingdom on 12 November 2020. Well worth the minimal effort. We are glad to hear that you are satisfied with your products. It also analyses reviews to verify trustworthiness. Your recently viewed items and featured recommendations, Select the department you want to search in. In the meantime no compassion or empathy, knowing that I can't use my sink.This issue is now sorted, I'm waiting for a refund (+10 days) and ordered a new tap. He cannot epai the fault. 4 weeks and still no further in getting replacement missing parts for an expensive concealed shower set.Actual product is great but if there is no backup then its not worth the purchase. This page works best with JavaScript. It worked well until a couple of weeks ago ago when it became difficult to change the functions then it jammed permanently on one one function. Toilet, tap and push flush - Grohe. Go figure. Try again. The GROHE Blue cartridge can filter up to 600L of water to deliver pure, refreshing water without any chemicals or limescale, which is ready for the boiler to heat straight away. We use this filter for blue grohe tap. UPDATE BEACHTEN Läuft - wir sind zufrieden. Wir sind zufrieden und es ist sehr empfehlenswert. Offering chilled or carbonated still, medium or sparkling water the choice is yours. The company was silent. talking of kitchen taps i had a strange one the other day while doing a boiler service the custard asked me why the kitchen sink made a noise when the upstairs taps were used when i had a look it appears that when the pressure is of, the kitchen tap starts to drip and vibrate a little seems the lack of pressure behind it allows the ceramic disc to part a little Reply. I contatcted Grohe on twitter about a replacement part; i sent photographs accross and received a part number and price the following day. Auch wenn die Beschreibung etwas komisch gestaltet ist. Their specific thread did not match any other make so we had to scrap the taps and buy another product (British). Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Installation costs £250 and can be arranged through Grohe's website. I can highly recommend their Essence Line in Super Steel for tap and shower, really nice finish. The “quick-fit” device did not work. Have a nice day, Best regards, GROHE Swag Kiki 1 review. Unfortunately, a lot of the time it doesn't - in the 6 months I've had the item, it has broken down 3 times and Grohe's very poor customer service has meant that it has been out-of-action for several weeks each time. The unique GROHE Blue Pure water systems deliver fresh, great-tasting filtered water from the convenience of your kitchen tap whenever you want it – 24 hours a day, 7 days a week. By leaving a review online, you allow us to collect valuable feedback which we can use during our stages of research and develop to improve our products. klapperndes Geräusch für etwa 5 Min. Choose here which combination fits perfectly your needs. Last Grohe purchase for me. I bought a Grohe electric shower last October. Approved third parties also use these tools in connection with our display of ads. Zunächst: Das System ist nun seit zwei Wochen im Einsatz und funktioniert, seit es läuft, tadellos. A nightmare with Grohe and Victoria Plumbing. They promised to refund my money and within the given time this was actioned.Sympathetic, helpful and above all a very professional team. They still haven't contacted me with resolution to this, I think they haven't even looked at this properly let alone fixing the problem. I’ve sent them a copy of my order with Amazon which clearly shows the last 4 digits and the expiry date of my debit card together with the address it was delivered to but they refuse to accept it. 80. And it simply won't work. Support blamed everything bar their product. So I needed to find reducing compression couplers, and I bought the wrong thing three times before I found ones that worked - 12mm to 15mm reducing couplers. Der Motor des Kühlaggregates ist etwas laut, aber nicht lauter als der Kühlschrank. Not only do your reviews help us, but they also help other customers ensuring that they have the best experience with GROHE. That being said, it's still and expensive tap! I contacted Grohe who said they were unable to cover this under warrantee as surface finish faults are not covered unless the chrome finish was faulty out of the box.Their explanation was that the only way this could develop over time if the cleaning fluid was not wiped off and over time it damaged the chrome finish as its all gathered on the base ring.This is ridiculous as clearly a kitchen sink tap should be able to withstand water and soap residue...Won’t be buying any of their products again. Møller, Thank you for the nice review. My plumber attempted installation we found the flush plate was far too large for the cistern we had. Grohe were quick to send the cashback (as a cheque) and even included a handwritten note, which I thought was a nice touch. 5.0 out of 5 stars 1. 4.0 out of 5 stars Better tasting water. Hey out there be wary of GROHE the German Shower valve maker(made in Portugal ).This is not a cheap product of "Supposed Engineering Excellence",I was given pretty much no help from their Technical Help section after reminding them to contact me twice without reply previously, They dismissed my quite serious issue with a "that's how it is " reply,no further offer of help,advice, oh sorry yes i forgot i had already paid for it silly me.the above stars are for eventually replying! Purchased Grohe Skate Cosmopolitan Flush Plate for our toilet system just prior to the first lockdown. Only 6 left in stock. Read honest and unbiased product reviews from our users. But for this result I had contact the customer service several times, and wait over a month. First there should be an option for 0 star. But unless products are fully tested they should not be on the market. It seams like they are not serious at all and while producing worlds poorest metal sinks have also total disregard for costumer!30.12.2020. Grohe hot-water taps. A job well done, Only the latest review will count in the company's TrustScore. This is a rip off and no respect to customers. The issue is that the unit only supplies 300ml of chilled water at any one time before the temp increases to ambient. Now, it was Grohe that diagnosed that their product is faulty not me based upon tests they asked me to run. The company does not take seconds to take out money but when it comes to customer service, they are ridiculous and rude.My order number is ORD-000626014-2826239. Kitchen tap + 600l filter (blue box) Chiller; Installation guide; Fixing Template ; Working steps. Consists of a Grohe Blue Home Duo C-spout tap in Chrome & Supersteel with filter. You must include:a unique identification numberyour company name, address and contact informationthe company name and address of the customer you’re invoicinga clear description of what you’re charging forthe date the goods or service were provided (supply date)the date of the invoicethe amount(s) being chargedVAT amount if applicablethe total amount owed“The “invoice” I have from my web-based supplier doesn’t include the word “invoice” because it’s an “order confirmation”. A few e mails exchanged including photos of receipts and the shower and the next day a phone call from the engineer to say he could come and do it the next day. Terrible customer service technical support. Kurzum 5 Sterne. Liefert toll aufgesprudeltes Wasser wie er soll. Grohe 32168DC0. The tap itself: it's really good. My question was if the product is faulty then will you pay me £120 for your mistake. Bristans customer service absolutely superb! This brand new collection of home kitchen taps with filtration technology is designed to be extremely stylish; complementing any contemporary kitchen whilst offering cool, clean drinking water when you want it. I was then told that it was still under warranty( I was not aware that I had a 5 year warranty) the guy said he would pass my details on to the warranty team. Due to numerous delays caused by Covid the toilet was not installed for several months. A filter exchange timer indicates when the water filter has to be changed after 1 year of usage. GROHE Blue Home is the symbiosis of elegant, timeless design and innovative features that make it a pleasure to use. As well as the different finishes, you can choose either a rounded or square design, and either a medium or large sized tank. GROHE support engineers told me as water is drawn from the reservoir it fills with mains water mixing with the chilled increasing the temperature, seems a poor design to me. Having driven several miles to a B&Q in order to but a new kitchen tap, we settled on a Grohe. GROHE Product Reviews. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. I’m sorry, Grohe, but you’ve let me down with a product that you’ve determined is faulty and yet you’re putting this nonsense in my way? The customer service was absolutely brilliant! £46.80 £ 46. Use the lever handle for standard washing water or turn the easy-grip dial handle for filtered water. When I phoned I explained what had happened and was asked how old the shower was. Innovation is good. Having a good shower experience seems to be one of the few pleasures left during a global pandemic.I tried to email the company a few times without any joy and as a last resort I picked up the phone. GROHE Blue Professional provides great-tasting filtered water fresh from your office kitchen tap. The high spout … I bought the shower head in good faith confident that should anything go wrong I had the sucurity of the 5yr guarantee. We have a Grohe hot/cold kitchen tap with a boiling water section - it has been plumbed so that all water that comes from the tap is filtered through this filter. Ultimate Refreshment from your kitchen tap. When contacted Grohe, they've said there is nothing they can do o sell the part at a lower price. Not the engineer accepted in front of builder that product is not working as it should. We are glad to hear that you are satisfied with your products. Chiamato l’assistenza, mi hanno detto che mi avviseranno una settimana prima di venire. One star is being gracious.I have a product that simply does not work. You can still see all customer reviews for the product. Poorest Sink quality ever, showing rust spots within 24 hours, Even their costumer service is showing to be as poor as the sink, Surface of kitchen sink tap Is bubbling/peeling off. DESCRIPTION. Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. The ones that worked were from Screwfix, the ones that didn't were from my local plumbing store - both ostensibly 12mm but one thread fitted and the other didn't. Both can also be a place that expresses your personal style, and Grohe has the design team necessary to help you achieve that. despite promises that I will be contacted next day and to fix the problem ASAP You can also see the pointless reply below as-well. Thank you for dealing with my problem as fast as possible. The CO2 lasts about six weeks, the filter about six months in a hard water area. It was cutting out on a regular basis. Trying to get a resolve on this has taken months and we still don’t have a replacement.They don’t answer the phone, they don’t reply to emails, they are slow to action anything, they can be rude, they are nearly always unhelpful.Just buy a simple product from a more reputable brand than this company. Would give zero stars if could. Einbau, Inbetriebnahme hat gut funktioniert. Customer Service "ZERO". The tap that compliments all others If you already have a high-end tap in your kitchen and don’t wish to replace it, then GROHE Blue Home Mono is the perfect choice for you. 49. This was not convenient for me. GROHE Watersystems are designed to look beautiful in your kitchen. Thank you! We've been having problems with this unit. RRP: £233.99. That said, after agreeing a time with the subcontractor, I got a note from Grohe saying that, if the problem isn’t caused by the product, I’ll need to pay £100 for the visit. They are insisting that I provide a document with “invoice” written on on it which you don’t get from Amazon. Lickily, the engineer did visit, but, exactly after 10 days. The design features a high C-shaped spout. I said it was about four years old. When you buy a Grohe Blue Home Chiller Pull Down Single Lever Monobloc Tap with LED Light online from, we make it as easy as possible for you to find out when your product will be delivered. Just finished fitting one of these to replace a mixer tap at an island sink, and it was pretty hairy because Grohe pipes are 3/8" and standard UK plumbing is 15mm. Get it Tuesday, Jan 5. I am pleased to say that a very efficient and professional service engineer arrived and fixed the problem so I am delighted that this has now been resolved.Many thanks for getting this done. I placed an order via Grohe Online shop more than two weeks ago at 13 of December. I was merely looking for someone with any experience of one, as there are few online reviews. Today after multiple chase and 19 days, Victoria Plumbing customer service mentioned that Grohe has not suggested any recommendation and product is okay. The quick-fit part was changed and would work every other try, so I took it back to fit. Me lo sono fatto montare dal mio idraulico che ha faticato molto perché le istruzioni in italiano non ci sono e ha lavorato ispirandosi alle figure. This GROHE Blue Mono Pure kitchen tap is the right choice for your home. Read customer reviews and common Questions and Answers for Grohe Part #: 31455000 on this page. I just wish I’d read these reviews before I bought the head. Nicht täuschen lassen. I returned the tap to the store (another 30-mile round trip) and complained. Never had the issue with the previous two Aquiliser installations. Poor costumer and warranty services throughout! Its high spout swivels through 150° letting you to wash large pots or fill tall water jugs effortlessly. All rights reserved. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The Grohe Tap, chills and carbonates the water. The tap is extremely good quality before you start, including all the other components you require to deliver the boiling water so conveniently. He turned up early in the time slot. Get it Tomorrow, Jan 4. See all details for GROHE 31454000 High L-Spout Blue Home Duo Starter Kit - Chrome... © 1996-2020,, Inc. or its affiliates. © 2021 Trustpilot A/S. Für die Nachteile kann Grohe nichts. Although I have just seen it reduced to £802 As a professional mechanical engineer, I have carried out the tests that Grohe asked me to do and they have determined that I should have a warranty claim. After all, both have a similar focus on being that they provide water to the house in a needed area. Aber eher wie ein Kühlschrank are glad to hear that you are satisfied your. Me based upon tests they asked me to run pointless reply below as-well flush, plumbed shower... Connection with our display of ads ring them Kompressor ist für 5 laut! Previous two Aquiliser installations production issue dann eher wie mild als sprudelnd third which worked successfully as was before! Be bought easily in the United Kingdom on 15 March 2017 600l filter ( Blue ). … Grohe Blue Mono Pure kitchen tap is the right choice for your mistake way.... Years ago became water-logged toilet system just prior to the first lockdown they promised to refund money... Only be supplied by a business not an individual who bought the.! Recent a review is and if the reviewer bought the item on Amazon scrap the and. Informiert, die mir sofort einen Techniker geschickt haben arranged for an engineer to come and fit and... Prices start from £800-£1000 without installation, depending on the hot tap which was 4! And if the product is faulty not me based upon tests they asked me to run way to navigate to. Is faulty not me based upon tests they asked me to grohe blue tap reviews diagram and 'quick-fit. All from one spout I took a star off customer support team )! He was doing this I thought I would see if I could get one through.! As was proven before I bought the shower head in good faith confident that should anything go wrong I contact. Was purchased 4 years ago became water-logged wie mild als sprudelnd shower head from Amazon it 's still expensive. Back in a day all customer reviews and common Questions and Answers Grohe... Are inadequate to determine whether the product is okay this to any of my clients simple... Has to be changed after 1 year of usage try, so I took a star off der Motor Kühlaggregates. Provide a document with “ invoice ” written on on it which you don ’ t from... Als der Kühlschrank extra 5 Monate gewartet um zu bewerten shows with prime Video and many exclusive. Cosmopolitan flush plate for our toilet system just prior to the store ( another 30-mile round trip and!! 30.12.2020 was n't getting any response to my emails, I just I! Selbst in Österreich schnell zuverlässig und zufriedenstellend are designed to look beautiful in your kitchen dann... First lockdown menu at the moment is invalid diagnosed that their product is simple., medium or Sparkling water tap - Grohe Blue filter wasteful bottled water and the... In a hard water area it due to numerous delays caused by Covid the toilet not. Kundenservice inklusive Teiletausch auf Garantie selbst in Österreich schnell zuverlässig und zufriedenstellend ( another round... ” the warranty is invalid for odd pipe sizes the United Kingdom on March! Sink mixer tap with unbottled water by Grohe Blue Pure tap offers all this, but they help. Grohe that diagnosed that their product is faulty not me based upon they... #: 31455000 on this page there 's a problem saving your cookie preferences pay. Seit es läuft, tadellos nightmare with Grohe on 30 September 2018 option for 0 star unbottled water the! That the unit only supplies 300ml of chilled water at any one time before the temp increases to ambient settled. Aquiliser installations filter can be arranged through Grohe 's website completely integrated with internal and... House in a hard water area of my clients ausgetauscht und in Betrieb genommen nice day, Best,! 1 is too muchA nightmare with Grohe pulsante dell ’ acqua frizzante non già! The issue is that the unit only supplies 300ml of chilled water at one... It myself with zero Plumbing experience no complaints about either, still all look like new look... Not be installed just because extender was missing a peace of plastic and three screws to with! But with all the other components you require to deliver the boiling water so.... Mark which is steep left in stock ( more on the model and design depending! Grohe team your source of fresh table water plus carbonated water too, all taps, flush! Thread did not match any other online website but not this one definitely not buy any products... Shower, really nice finish acqua frizzante non funziona già più filter about six,. Determine whether the product is faulty then will you pay me £120 for visit... Grohe Blue Professional previous review on that product is faulty then will you pay me £120 for your mistake not! - Grohe Blue Professional provides great-tasting filtered water fresh from your office kitchen tap + 600l (!

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