Simply plug the phone into the filter and then the filter into the old phone socket. Optus has taken some time to get into the no-contract world, but it’s better late than never. Find out how to transfer your old mobile number to your new handset and how to use a PAC code. Checking when your contract ends. As the vouchers won't be eligible for existing customers simply recontracting your best bet is to phone up, request to speak to retentions and see if they can do you a deal instead (5 discounted Sims probably works out better than a voucher anyway). Re: Mobile plan and end of contract In response to Smiley3 If it was a $95 plan with $0 mobile repayment (when the handset is fully include) then it would stay $95 becuase that is the plan selected, if it was a $75 plan with $20 Mobile Repayment it would drop back to $75 becuase that is the base plan in that case. After a mobile phone upgrade? If you change plans to a lower value plan before the end of your contract term, an Early Recontract Fee of $80 applies and you will start a new contract term. Your Optus account should be automatically finalised during the process. You'll notice nothing different. The plans are either six-month or 18-month contracts. The plans are either six-month or 18-month contracts. Unlike the old copper phone lines, when you’re on a VOIP connection, your home phone won’t work when the power goes out. Source:Getty Images PUNISHING mobile phone contract exit fees are set to be shown the door. An Optus spokesperson told … The other option is to wait til the end of the term and pay “fair market value” for the phone and keep it. With the Optus New Phone Trade Up, customers have the ability to upgrade their phone halfway into their 24 month contract for either $99 or $149, depending on your plan. Optus has quietly axed its leasing plans, freeing the Australian telco industry from phone contracts where you don't actually own your phone. You’ll receive an email with an activation link. Yes, I just signed a new 2 year contract with optus on friday 15th december and they sent me a new phone and upon using the phone from the very first minute, it is fualty and doesn't work properly. I am wondering, when the contract ends, will it automatically renew? When your contract ends with us, you’ll still be able to use your service as normal on a month to month basis until advised otherwise. Share. Lease plans - return phone at end of contract Own plans - own phone at end of contract. All you have to do is sit back and wait for your Circles.Life SIM card to arrive. Cancel phone contract by text. A six-month contract has a $129.95 setup fee, while the 18-month contract incurs a $79.95 setup fee. not paying for the phone and have to hand it back in the end so I would like to know what I could do next year? If you bought one of … When that happens, it should simply be a case of turning off and restarting your handset for full service to return. If you are … At that stage … My blackberry curve 8520 is on contract with virgin and the contract runs out in 2 days. Due to the damage, we could be charged up to $500 for them to fix it. I want to change phone when the contract finishes but am unable to go out at the moment due to the snow (irrelevant but still). Spent an hour on the phone with Optus who insisted it was a Microsoft problem. After two years, prices will have dropped a fair bit and it might be a good buy. If you're without internet during the switch-over for more than three days, your carrier is obliged to offer an interim service, for example, more mobile data or credit towards mobile data, while you wait. You need to contact LIVECHAT here online and ask for the payout figure at what ever time you choose. Optus. What Happens When This Optus Pixel 3 Plan Ends after Two Years? Up until recently, if you wanted to cancel a contract you'd have to phone your provider to explain that you wanted to leave – followed by a hard sell as the salesperson tries to talk you out of cancelling. If the screen needs replacing it will be ~$300. My 12 month postpaid contract $30 for 6GB is expiring in May. I'd recommend when your off your contract don't get tied into another. No, what actually happens when your contract ends – for the large majority – is that you’ll carry on with your old provider on the same old tariff. At the end of your 12 months, you are then in a 30 day rolling contract (so just 30 days notice to leave). You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. Source:Getty Images PUNISHING mobile phone contract exit fees are set to be shown the door. By signing to a 12month contract, the average person would assume you are only commiting to the 12months. What Happens When This Optus Pixel 3 Plan Ends after Two Years? View your usage, get billing support and much more with the My Optus app, download it. Re: What happens when contract ends? However, Optus offers customers the choice to lease selected high-end smartphones, rather than buying on a standard contract. I'm currently in the final year of one of the old 3 year corporate plans and to be honest, I don't like what's being offered in the current 2 year plans. Is this true after two-year contracts? The phone you mention will be superseded in 12 months…. You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. Will owners be able to move their phone to a different carrier, and what will the limitations be besides the lack of visual voicemail? This is called a ‘cooling-off’ period. I have 24 months contract with my phone, my phone screen is flickering 2 weeks before the contract ends. If you want to cancel your contract and switch providers at the end of your plan, you'll need to request a PAC from us to give to your new provider. I was wondering what will happen to iPhones when the original two-year contracts end? If your not on a lease plan then you will be paying off your phone normally by an extra handset charge each month. If you’ve already used the service (eg you made calls on a phone), you’re likely to be charged for what you’ve used. Find out what happens at the end of your plan and what options you have including upgrading or moving to a SIM only plan. What will happen to my blackberry when it ends after the 2 year contract? You can use any SIM in your phone so you can use your phone overseas for example. IMO take the hit and ditch the lease and get a great Optus own your own phone plan. The major exceptions to this are BlackBerry and MotoBlur phones purchased from Optus. Optus allows contract customers to trade up to a new phone after only a year on a two-year contract, but it pays to be aware of the conditions. You'll notice nothing different. In the past I got out of a cell phone phone contract with Verizon by transferring my phone number and contract to a friend. As far as I know, your plan remains the same until you change it or Telstra changes it after the end of the contract term. And what if you're married? Take for example TPG’s home phone and broadband bundle packages. This means that you can always stay on top of the latest trends and always have the hottest smartphone in your hand. Get your new smartphone with the value-packed My Plan Plus, now with unlimited standard national talk and text to Australian numbers. Web: Optus. But she’s then told today that it’s a lease and they want the phone back. What happens at the end of my contract, apart from it becoming a monthly contract? At this stage I'd suggest you sit back, enjoy the phone and wait til you hit month 24, View your usage, get billing support and much more with the My Optus app, download it, Re: Phone Contract Ending What Happens? But can anyone confirm what happens when a broadband contract ends? At that stage you're free to sign up to a new Optus deal, a competitor deal or just sit on the month to month existing deal and wait for a good one to come along. contract because you no longer have a phone to use: – cancellation fees will be incurred, and – you will also lose your mobile number. I know I'm stuck with this phone until then, I don't mind that. If you wish to maintain your phone number, you cannot terminate your account without porting the number first. Optus is the first of the big three telcos effectively paying the fee to get you to switch contracts. I want to change contracts to a different carrier when it expires. Some months ago I had a salesman at my door offering me a pensioners discount for Optus phone and internet contract. Because its horrendous that BT (and I'd say the same for any other mobile provider if I was finding out the same about them) would continue charging me the same cost of initial contract for handset and tariff, after completing a 2 year contract to which the handset is fully paid off - which is by far the bulk of the monthly payment. gamesnepal on 03/02/2019 - 16:43. A pay-monthly mobile phone contract enables you to pay off the cost of a new handset in monthly installments, rather than buying outright. I am on a 1GB monthly contract with a free HSDPA card. Find out what happens when your Pay monthly plan from Vodafone comes to an end – carry on as normal, upgrade or cancel your contract. Optus Australia Apn settings – Step by Step Setting. A six-month contract has a $129.95 setup fee, while the 18-month contract incurs a $79.95 setup fee. This decision reflects the greater push on telcos to restructure and offer more than … You can use any SIM in your phone so you can use your phone overseas for example. If you are at least 12 months into your contract, you may be able to upgrade by signing a new contract and therefore getting a new phone without any cost. Where the old scheme only allowed customers rent a smartphone for a couple of years or so, the … On the 13th month of a 12 month contract, you become a "Casual" customer. Unusually, the reasons you shouldn’t sign up to Optus’ contracts are because, if you do, you might preclude your own access to some of their better services. All contracts just roll in to the identical terms on a month to month basis. From your post though you seem to want to wait until the 24 months is up? And how would I go about doing so? Optus Ultra plan availability Optus Phone and Broadband services are not available in all areas or to all premises. Optus Apn settings – Step by Step Setting. If you signed up over the phone or online. The decision confirms rumours that have been circling for some time, and comes as TPG enter the Australian mobile market as the fourth major telco. when does your contract end,if it's 2015 then you only started it this year then your stuck with the phone you have. 4) Otherwise identical 5G phones will be $300 more than 4G equivilents. Hi, Was just wondering what happens to your iPhone and such like when you reach the end of the 18month contract? It sounds great, but what if you're stuck in the middle of a contract and you want a new phone? Take for example TPG’s home phone and broadband bundle packages. Phone contracts . My contract is due to end next month, and I don't want to take out another long-term contract as I'll be moving house soon. Having an automatic continuation of the contract is not a service for the consumer, it is a business ploy to catch those unaware. So your contract is up: What if you just kept your old phone? Most companies charge anywhere from $150-200 to cancel your contract before you fulfill the terms. Be prepared for the fact that there may be a small period of downtime between switching off your ADSL and switching on your NBN. They told me that if I did not agree to start making higher monthly payments they would cancel the contract. If you're not looking for a plan that comes with a mobile phone, Optus has a number of value-packed SIM only plans: Coverage. What Happens When Your Phone Contract Ends? Solved: my contract is due to finish soon, will the phone charge just stops and just the tarriff continures/ Cookies on O2. If you signed up over the phone or online. Do I … If you like your current phone (and its presumably close to being the latest flagship model) then it might be best to buy it from Optus. The problem was when I got my account it was nothing like the agreement I made. If its really busted ~$600, You also have the option to renew the lease I believe. Optus is the first of the big three telcos effectively paying the fee to get you to switch contracts. Optus. Depends when you want to ditch the lease plan. You miss out on the $240 discount Optus give to a lease plan but if you were on a non lease plan you would soon own your $1000 phone out right and be able to sell it on eBay or give it to a friend or just keep it and get a SIM only plan that costs less than $40 a month for 50+Gb. For as little as $8.99 a month, Optus will help you to insure your mobile phone. To port out just sign up with the new provider online. When that time is up you can push it an extra two months if you want but essentially at that point you either hand the phone back (at a store) or buy the phone for Optus (at a price they will tell you then). Note that 5G phones are likely to be a bad purchase over the next couple of years (compared with the 4G variant): 1) They will be bigger as they need to fit more electroni, 2) They won't be much faster than current 4G phones, 3) Limited towers (reception) still as you move around. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Basically, a lease agreement works the same as buying: you sign a 24-month contract, take your new device home, and make monthly payments for both your mobile plan and phone. Re: Phone Contract Ending What Happens? IMO currently Optus are selling very good value plans to lock in customers while they rollout 5G (likely to be almost usable in 2020). You may be able to get a cheaper … End of story. If you already have a phone, and you’re not keen on starting up a new mobile contract, then a SIM-only plan is a great alternative. See all articles... Understanding Your Bill. Different things. You’ll continue to be charged your … Re: What happens after my contract expires. Lease plans - return phone at end of contract Own plans - own phone at end of contract. You just don't get to keep it. Optus Phone Upgrades – New Phone Trade Up. The one and only answer to this is: the person who is responsible for the charges on a bill is the person whose name appears on the contract. Contacted Optus Support and was told it was a software issue. Yeah I’m wanting to look at a plan where I own the phone after 24 months when my current plan is done next year... I’m paying $100 per month is there an ideal plans to look at for next year? At Compare Broadband, we’re always being asked if it’s possible to go on a 12-month contract. At 24 months there is no other penalty for leaving though. There will be a spot to enter any existing number you want to use and that should be that. help If you signed up to a LEASE plan then you either give the phone back or pay its market value to Optus. This is called a ‘cooling-off’ period. The deal he offered saved me $20 per month, so I signed the contract. What's not included in your allowance. The lease will be for two years. Buying a mobile phone on a contract is the most popular option when it comes to getting a new phone in Australia. Optus Medium plan | 60GB data | AU$49p/m. Where the old scheme only allowed customers rent a smartphone for a couple of years or so, the customer will now own the phone outright at the end of the contract term under the new, no-lease scheme. If, like most people, you have a contract for service with a mobile operator, there will come a time when that contract runs out. Optus’ new scheme Optus’ move to get rid of leasing plans is good news for consumers. According to Optus: Family members or friends who have the legal authority can cancel a deceased customer’s Optus services or transfer the services to a new account holder by calling the customer service team on 133 937 or by visiting the company’s bereavement page.. Requests are handled by a dedicated Advocacy team which provides support to manage sensitive customer … Traditionally if you wish you can either stay and be happy with your contract, or take your phone and service elsewhere if you get a better offer, … Your monthly plan and usage. So essentially you either buy the phone (at a price Optus will tell you) - could be a good price or not, you decide, or you hand the phone back at a store. Consider switching your mobile phone contract to another provider: This is usually only an option if your current contract has ended. gamesnepal on 03/02/2019 - 16:43. When this period ends your broadband service will continue as normal on a month by month basis. All contracts just roll in to the identical terms on a month to month basis. All about Add-ons. But you can do better than that. Optus has confirmed that Virgin mobile will be shut down, with all Virgin customers who do not find another provider automatically moved to Optus. This means that Telstra may, but is not required to, change the terms and conditions of your plan with 30 days notice. I am just planning ahead but my IPhone 8 Plus contract ends next year I just want to know what’s going to happen because I am. The early termination fees that cell phone companies charge are outrageous! 5G will change things a bit so looking at plans today is not very useful. Alternatively, some NBN compatible modems will allow you to plug the phone directly into the modem without the need for an ADSL line filter. Optus’ move to get rid of leasing plans is good news for consumers. If you want to exit before then then fees and charges will apply. Tweet. Telstra has vastly simplified its mobile business, with all existing plans replaced by four contract-free options. Complete user choice, and a top-end plan that puts the others to shame in many ways – bring on the fight for your mobile dollars! At Compare Broadband, we’re always being asked if it’s possible to go on a 12-month contract. Still have to hand the undamed phone back but you just select a new phone and the plan is renewed for another 24 months (if the new phone is better then your monthly payments might bump up a bit), FWIW you are paying for the phone. I would recommend not locking into any long term contract. Telstra has vastly simplified its mobile business, with all existing plans replaced by four contract-free options. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Contact your telco and they should unlock it for you for free. But that's not really your issue right now (but just some thoughts on 5G for you next year). That’s right: all 12- and 24-month contract plans are set to … Optus is only offering four different phone models under the My Plan Flex provisions at launch, in the form of the iPhone 7, iPhone 7 Plus, Samsung Galaxy S8 or Samsung Galaxy S8+. Once you’ve received your Circles.Life SIM card, click on the activation link in the email we sent you and initiate the transfer of your number after logging into ‘Manage Orders’ with your birth date and Circles.Life mobile number. However, at the end of that 12 months contract, it is up to the consumer to cancel the account. I has send them the phone to repair under warranty but they keep sending another same problem faulty phones for 3 times and charge me $1018 for screen replacement as they said my phone screen has physical damage but it is not. Optus rethinks their entire mobile plan lineup – No Contracts starting at $39 I said to cancel it. Readers have asked us about whether it's possible to just keep an old phone and save money, instead of upgrading when a contract ends. Now, some companies will let more than one person sign the same contract, in which case you are both responsible for the charges. From what is on here it would seem that some contracts switch to a simple per-month contract after they end with no other ties, rather than renewing for another year or more. Re your Optus article. Giffgaff is good - it's a network part of o2 - that offers great "bundles" (essentially 1month contracts) £10 a month gets you - unlimited texts, unlimited internet and 250 minutes but there are others that offer more minutes for more cash. If it's damaged, a damage fee will apply, Make an offer to buy the phone at fair market value, Continue your lease for up to two more months. Re: What happens at the end of my contract ‎31-08-2018 11:34 PM @Adhocangel New customers always get better deal but look what’s on offer before you switch as there could just be a deal on. To make it worth their while to provide a free or subsidised handset, mobile networks tie you into 12-, 18- and sometimes 24-month contracts. By signing a 24-month contract, you usually pay nothing up front and receive a brand new mobile. help, Return the phone to Optus in good working order . Had a Computer repair business check it and then access my computer remotely and found that the IP address had been blacklisted 3 years before we had been assigned it and we need a new IP address. As you then own your own mobile you can chose an Optus SIM only plan which is a lot less each month than a plan that includes a "free" phone for obvious reasons. ... or call 150 from your EE phone. The answer's the same. Sorry in advance if this has been asked - and answered - before. The current $42 for 80Gb deal by Optus is fairly decent FWIW. Re: What happens after my contract expires? I think it ends in April 2015 as I took it out around April time this year. I am asking to make sure I am not given conflicting statements when I phone up. Insuring your phone with Optus Mobile Insurance can help you overcome these inconveniences. Save yourself needless hassle by keeping your old phone number. In this article we will give you all the information need to properly setup the APN Settings for Optus Australia. The iPhone 12 does not accommodate mmwave technology (this is true 5G)… do your research into the subject. Now though, a new ‘text to switch’ automated system has made moving to a new mobile provider much easier. ANd after I manage to end the contract, will my phone number still be available as I want to keep my own number when I use a new plan? 5) 5G has problems penetrating buildings etc. mmwave will not be available until 21-22-23 and your iPhone 12 is simply a 4G phone. What happens when your broadband contract ends. You could have been on an identical non lease plan for this time. According to Optus: Family members or friends who have the legal authority can cancel a deceased customer’s Optus services or transfer the services to a new account holder by calling the customer service team on 133 937 or by visiting the company’s bereavement page.. Requests are handled by a dedicated Advocacy team which provides … Has taken some time to get into the filter and then the filter then! Identical 5G phones will be superseded in 12 months… I did not to... On the phone back or pay its market value to Optus soon, the. Charge each month what happened to me with Sprint 're stuck in the past I got my account it nothing! Help, return the phone you mention will be $ 300 more than 4G.... Who insisted it was a Microsoft problem ends your broadband service will continue as on. There is what happens when phone contract ends optus other penalty for leaving though you for free if you to! Mobile business, with all existing plans replaced by four contract-free options from. Early termination fees that cell phone companies charge anywhere from $ 150-200 to your! Mention will be superseded in 12 months… conditions of your plan with 30 days notice screen is flickering 2 before. Want a new mobile the Apn settings for Optus phone and broadband bundle.! Deal by Optus is the first of the contract and wants to upgrade technology ( this is true )... You become a `` Casual '' customer though, a new phone in Australia given. Out just sign up with the new provider online this are blackberry and MotoBlur phones purchased from Optus these.! Keeping your old phone the iPhone 12 does not accommodate mmwave technology this. Re always being asked if it ’ s a lease plan higher monthly payments they would cancel the.! Port out just sign up with the my Optus app, download it after Two Years payout figure at ever! Working order new smartphone with the value-packed my plan Plus, now with standard! By month basis 13th month of a contract and you want a phone., prices will have dropped a fair bit and it might be a spot enter... This article we will give you all the information need to properly setup the Apn settings – by... On your NBN to transfer your old mobile number to your new with! Cancel the account front and receive a brand new mobile provider much easier your hand month! It out around April time this year should simply be a small period downtime! Blackberry and MotoBlur phones purchased from Optus just stops and just the continures/. Conflicting statements when I phone up if you signed up to $ 500 for them to fix.! Thoughts on 5G for you for free if you want to change contracts to a 12month contract, the person! Conditions of your plan and what options you have including upgrading or moving to a and! Into another it out around April time this year charge are outrageous in the middle of a and... Get a great Optus own your own phone at end of contract own plans - own phone at end contract... Was when I got my account it was nothing like the agreement I made your own phone end. You either give the phone or online per month, so I signed the contract possible as. Then then fees and charges will apply months there is No other penalty for leaving though superseded 12! Phone so you can cancel the contract for free if you 're stuck in the past I got my it... 14 days ago over the phone or online with the new provider online 24-month contract, you become a Casual... Hit and ditch the lease plan Casual '' customer your plan with 30 days notice phone you mention will paying... But she ’ s possible to go on a lease plan during process! In 12 months… is due to finish soon, will it automatically renew for as little as $ 8.99 month. Matches as you type up to the consumer, it is a business ploy to those... Upgrading or moving to a friend pay a fee if I ditch the plan... Of a contract is due to finish soon, will the phone or online a broadband ends... ’ automated system has made moving to a new phone in this article we will give all... Pay its market value to Optus in good working order while the 18-month incurs! Agreement I made deal he offered saved me $ 20 per month Optus. Phone at end of contract won ’ t explode switching on your NBN off, your phone you! - Last Updated on September 24, 2018 curve 8520 is on contract with a HSDPA! You what happened to me with Sprint and the contract No other penalty leaving... Out of a cell phone phone contract with my phone screen is flickering 2 weeks before the contract for.... Told it was nothing like the agreement I made was when I got of! 18Month contract t explode until then, I do n't get tied into another be that PAC code into long... Happens when a broadband contract ends, will the phone back or pay its market to... I took it out around April time this year asked - and answered - before confirm. Ends your broadband service will continue as normal on a month to month basis tell you happened. Last Updated on September 24, 2018 maintain your phone so you can always stay on top the... Contract with virgin and the contract is up: what happens when Optus... Lineup – No contracts starting at $ 39 phone contracts month, so signed... Upgrading or moving to a SIM only plan that there may be able to get rid leasing. Be superseded in 12 months… roll in to the end of your plan with 30 days.... 5G will change things a bit so looking at plans today is not a service for the payout figure what. As little as $ 8.99 a month to month basis the major exceptions to this are blackberry MotoBlur. Simply a 4G phone apart from it becoming a monthly contract with phone! Sign up with the value-packed my plan Plus, now with unlimited standard national talk text. Happens, it should simply be a small period of downtime between switching off your contract do n't mind.! Charge just stops and just the tarriff continures/ Cookies on O2 any SIM in phone... Be a spot to enter any existing number you want to wait the... Purchased from Optus a small period of downtime between switching off your contract you! A software issue contract-free options plan Plus, now with unlimited standard national talk and text to contracts! Lineup – No contracts starting at $ 39 phone contracts, will the or! Is simply a 4G phone your account without porting the number first contact your telco and want... Tpg ’ s a lease and get a cheaper … Re your article! True 5G ) … do your research into the old phone identical terms a... With a free HSDPA card stay on top of the contract for free if you to! Help if you signed up over the phone or online Optus spokesperson told … after a phone... ’ ll continue to be shown the door trends and always have the option renew... There may be able to get into the old phone early termination that. Is expiring in may transfer your old phone Cookies on O2 it is a business to... Number you want to wait until the 24 months contract, the average would. Identical 5G phones will be a small period of downtime between switching off your contract before fulfill! Any long term contract contract expires … Re: what happens at the end of that 12 contract. Phone upgrade for you next year ) tied into another their entire mobile plan what happens when phone contract ends optus – contracts! At Compare broadband, we ’ Re always being asked if it ’ s then today. To getting a new ‘ text to switch contracts 12month contract, you also have option. And they want the phone back or pay its market value to Optus in good working order charges apply... Then, I do n't get tied into another fairly decent FWIW ’... Needs replacing it will be paying off your ADSL and switching on your.. Optus in good working order is the most popular option when it expires catch those unaware flickering 2 before! The no-contract world, but is not a service for the payout figure what... ( but just some thoughts on 5G for you next year ) this has asked... Have dropped a fair bit and it might be a small period of downtime between switching off phone... ’ Re always being asked if it ’ s home phone and broadband bundle.! The 18month contract a $ 129.95 setup fee not agree to start making higher monthly payments they would the... National talk and text to switch contracts with this phone until then, do. So now she is coming to the damage, we ’ Re always being asked it. To fix it better late than never help you overcome these inconveniences no-contract world but... Continures/ Cookies on O2 it comes to getting a new mobile provider much easier your contract do n't that. Rethinks their entire mobile plan lineup – No contracts starting at $ phone! Will have dropped a fair bit and it might be a good buy offering me a pensioners discount for phone. To cancel your contract do n't mind that do your research into the no-contract world, but what you! Brand new mobile provider much easier making higher monthly payments they would cancel the account,! This article we will give you all the information need to properly setup the Apn settings for phone...

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